Returns & Exchanges
We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, ensuring you find the perfect fit and style for your wardrobe.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box with all tags attached and include the printed packing slip provided in the portal.
Ship It Back
Download and print your pre-paid shipping label, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing